Clients from hell, we have all had them and if you are lucky enough to have not had one yet, I am sure it is only a matter of time before you get one. It took me a year before I experienced my first client from hell, and it came as quite a shock to the system when I am so used to keeping people happy.
The only thing that seemed to make me feel better was talking to other designers about their bad experiences they had also encountered with past clients.
If you have recently experienced the client from hell, this post should really be your cup of tea. We have put together our favorite client from hell horror stories from the Website Clients From Hell.
Horror Story No:1
After designing a 15-frame storyboard to make the client ‘get the feeling’ of a 15 second Flash animation,
Client: Could you please shorten the storyboard, there are too many frames to look at.
Horror Story No:2
I recently spent about 2 months designing an identity and packaging for a new sports product, only to be told at the last minute the client had been to see a psychic and the psychic didn’t think the logo would bring the client good luck, i was then handed a piece of paper which had a pencil drawing on of a new logo (drawn by the psychic) and had to start everything from scratch.
I ‘predict’ a massive invoice.
Horror Story No:3
You’re the designer, Why do you need information from me?
Horror Story No:4
Can you please put page numbers on the two-sided postcard? I’m not sure people will know how to get to the other side
Horror Story No:5
Your designs are too pretty, too beautiful looking. I need them to look more like I designed them. For example, instead of using a green box to highlight a chunk of copy, instead I would put green trees all over the page. You should try and be more creative like me and stop trying to make everything look so good all the time.
Horror Story No:6
Please leave the jpegs on the desk so I can verify them, thanks.
Horror Story No:7
No, I said that everything on the site should be in all caps. That’s how important the message is.
Horror Story No:8
Could you make my Website fit a A4 paper? And please, no scrolling, visitors get confused when they have to scroll.
Horror Story No:9
I think those icons need icons so people know what they mean.
Horror Story No:10
We know your photos have been on our Website for six months, but we’re only going to pay you 1/4 of your invoice because we don’t think the quality is there.
All of the above stories were submitted by designers from around the globe on the Website Clients From Hell, you can read loads more horror stories or submit your own horror story to this website.
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About The Author:
 Michelle Kirkbride | Michelle Kirkbride is a web developer, she currently lives in Yorkshire, UK with her two beautiful children and loving partner. She spends far too much time at her computer and is currently addicted to her work. |
haha these are great, some people eh
“You’re the designer, Why do you need information from me?”
Classic
Its really funny when you look at it like this but it is not so funny at the time when it is happening to you.
Hehe, That’s brilliant, funny and sad at the same time.
This reminds me about http://www.youtube.com/watch?v=VfprIxNfCjk
Good Job Michelle!